Our Process
Customer Journey
1
STEP 1
Customer purchases the product through your online store. We configure the product according to the standard setup.
2
STEP 2
The product is shipped to the customer's provided address. The customer is notified of the shipment and provided with a tracking number to monitor the delivery status.
3
STEP 3
Once the product is received, the customer is contacted by our support team to schedule a setup assistance session, if required.
4
STEP 4
The collaboration can be via a phone call or video conference. Setup is straightforward, and we have covered most of the topics in our help section. Help Center Link